"The Pawsitively Reliable Pet Care" "The Pawsitively Reliable Pet Care" "The Pawsitively Reliable Pet Care"
Cancellation & Client Policies
Please note when booking with us:
All services require a FULL DAY notice of cancellation. If you cancel your services within this window, you will be charged 50% of the services requested. (For example, if your services are on Tuesday, and you cancel on Monday, you will be charged.)
If there is an emergency, we will work with you on a case-by-case basis.
All clients with multiple visits are required to pay a 50% deposit due the day before services begin, or your services will be canceled, and include a credit card ON FILE. (For example, if you have a string of services [regardless of what kind] for multiple days [M,T,W,T,F, etc], you are required to pay a deposit.)
ALL CLIENTS: Your quotes and invoices are available on your client portal AT ALL TIMES. It is your responsibility to view your invoicing/quotes and ask questions before services begin. Prices will not be reduced if you fail to review your invoices, and associated fees upon completion of services.